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Warranty

Allegheny Instruments (hereafter referred to as Allegheny Instruments) warrants the original owner of a GeoVISIONTM Deluxe Borehole Video System purchased with a Standard Stainless Steel camera, a Nano camera or a Dual-Scan camera to be free from defects in the workmanship of all parts of the Camera, the Control Panel and the Winch, manufactured by Allegheny Instruments, for a period of 2 years from the date of purchase.

Allegheny Instruments warrants the original owner of a GeoVISIONTM Heavy-Duty Borehole Video System or a GeoVISIONTM Deluxe Borehole Video System purchased with a Standard Plastic camera to be free from defects in the workmanship of all parts of the Camera, the Control Panel and the Cable Reel, manufactured by Allegheny Instruments, for a period of 1 year from the date of purchase.  

Allegheny Instruments reserves the right to repair or replace any defective part(s), to replace a part with a comparable model, or to refund the purchase price.  This warranty covers the cost of the part(s) and labor to replace such parts for the repair of the workmanship defect.  Warranty service must only be performed at the Allegheny Instruments factory.

This warranty does not warrant uninterrupted or error-free operation of a system or any components of the system.

This Warranty Does Not Cover:

•    Labor for installation, set-up or adjustment of customer controls.

•    Product repair and/or replacement due to misuse, accident, unauthorized repair or other causes not within the control of Allegheny Instruments.

•    Premature failure of components resulting from not keeping them clean and dry when stored.

•    Picture problems caused by interference from outside sources.

•    Reel/Winch cable.

•    Incidental or consequential damages resulting from the product or use of the product.

•    Shipping costs to or from the Allegheny Instruments factory.

To Obtain Warranty Service

Before returning any component you must contact Allegheny Instruments for an RMA number.  Failure to obtain an RMA number could result in the return of all parts without repair.  To obtain an RMA number, contact Allegheny Instruments in one of the following ways.

Telephone Inside the USA or Canada:

800-343-3479

Telephone Outside the USA or Canada:

540-468-3740

Email:

Repair@AlleghenyInstruments.com

Post:

Allegheny Instruments, Inc.

Attn: Repairs

1509 Jackson River Road

Monterey, VA 24465 USA


THIS WARRANTY IS IN LIEU OF ALL OTHER WARRANTIES, EXPRESS OR IMPLIED INCLUDING THE WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.  This Warranty gives you specific legal rights, and you may also have other rights which vary from state to state.  Some states do not allow the exclusions or limitation of incidental or consequential damages, so certain limitations or exclusions under the warranty may not apply to you.


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